About the event
Refresh: CX marks the beginning of Freshworks’ event series focused on embracing the future of customer experience. From applied enterprise solutions to cutting-edge innovation, this first-of-its-series conference will address the global pulse of AI for 2018 and beyond. From inspiring keynotes to real-world business cases to next-gen technology sessions, learn best practices and market trends in AI-powered customer experience. Engage with some of the most influential minds in Tech, that are going beyond the hype of AI and breaking through the boundaries of its possibilities.
Why Attend
Learn
Gain access to best practices in customer experience and understand latest AI trends and real-world business cases.
Do
Join our breakout sessions to get equipped with everything you need to start your own AI experiments and initiatives.
Network
Network with industry experts, thought leaders and solution providers, spearheading innovation in AI research and product development.
Who You Will Meet
Attendee Mix
Enterprises, AI Tech Startups, Industry Thought Leaders, AI Evangelists, Tech Disruptors, PR & Media Agencies.
Executive Profiles
CEOs/CIOs/COOs/CTOs/CDOs (Chief Data/Digital Officer), VPs, Directors, Heads of AI/ Technology/Data Science/Innovation, Scientists.
Industry Segments
Retail & E-commerce, Business Software, Technology Solutions, Healthcare, Manufacturing & Logistics, Marketing & Media.
Key Themes
AI in Action, redefining business paradigms and transforming customer experience day-by-day
Ground-breaking AI innovations setting the tone for the future
Practical AI helping businesses elevate customer experience
Agenda
Check-in + Registrations + Coffee & Networking
Welcome Note
Keynote Presentation
Getting Started with AI
Break
Freshworks Report Launch
Breakout Sessions (based on key themes)
Happy Hour
Upcoming Events
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