WHAT TO EXPECT
WHAT TO EXPECT
Refresh 19 features two days filled with inspiring sessions, technical hands-on workshops, networking, and a whole lot of fun! Engage in sessions about latest trends and best practices in helpdesk/customer support, CX management, IT service desk management, and more.
The 5+ tracks to choose from will focus on organizational transformation, and acquiring practical knowledge on how to make your teams more productive and efficient.
The conference focuses on delivering WOW experiences and enhancing the customer journey, because after all, it’s the experience that matters!
Join us on September 4th and 5th at the Aria in Las Vegas, as we explore the art of customer engagement and experience management. We guarantee it will be an experience of a lifetime, so register now!
Gather the latest insights
Stay updated and gain an edge with the latest customer engagement trends, product features, tips, and hacks to increase efficiency. Learn how to chart a unique journey with your customers, give them fulfilling experiences, and retain their loyalty. Get your hands dirty with our product workshops, and also engage in individual knowledge sessions with our product experts.
Network and Connect
Refresh 19 is the perfect opportunity to network with inspiring minds and build connections that count. With over 60 influential speakers and more than 1000 customers and partners, what better occasion to update and strengthen your contact base?
Get Freshworks certified
Become a Freshworks certified professional through our various product learning sessions with practical how-to’s and real-world solutions. Sharpen your skills, elevate your career, and climb your way up the ladder. You will also have the opportunity to engage with product managers and product experts over one-on-one learning sessions.
Discover ‘fresh’ solutions
Check out our Freshworks Experience Center! From interactive demos with our suite of products to surprise contests, it promises to be an arcade of entertainment. You will also have the opportunity to connect with Freshworks’ marketplace partners, and test drive their products and solutions. Learn how to extend the capabilities of our suite of products and extract maximum value from them, using powerful integrations and apps.
What's a conference without a party?
Relax and hit refresh with us! Bring out your party hats and refill your glasses, as we celebrate with a cocktail party that will do justice to the grand Aria of Vegas! We intend to end our 2019 edition of Refresh with a lot of noise and fun, so get ready for an experience to remember!
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ARIA Resort & Casino
3730 S Las Vegas Blvd, Las Vegasview directions