presents

EXPERIENCE MATTERS

Are you ready to hit refresh on CX?

LONDON | 24-25 Apr 2019

 
London Tower Bridge

WHAT TO EXPECT

WHAT TO EXPECT

Join us as we explore the depths of customer engagement and experience management. Refresh 19 features two days filled with inspiring sessions, technical hands-on workshops, networking and a whole lot of fun! This time, engage in sessions about latest trends and best practices in helpdesk/customer support, CX management, IT service desk management and more.

The 5+ tracks to choose from, will focus on organizational transformation and acquiring practical knowledge on how to make your teams more productive and efficient.

The conference focuses on delivering WOW experiences and enhancing customer journey, because after all it's the experience that matters!

Join us on April 24-25 at the Tobacco Dock in London, for an experience of a lifetime, as we explore the art of customer engagement and experience management.

John
Terry

English Football Coach

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Steven
Bryen

Senior Technical Evangelist,
Amazon Web Services

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GIRISH
MATHRUBOOTHAM

CEO - Freshworks

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Esteban
Kolsky

Principal and Founder
ThinkJar

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Mirjam van
den Berg

VP Customer Operations
Travix

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DAVID
THOMPSON

CMO - Freshworks

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TOBACCO DOCK, LONDON

Tobacco Quay, Wapping Ln, London E1W 2SF, United Kingdom

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