WHAT TO EXPECT
WHAT TO EXPECT
Join us as we explore the depths of customer engagement and experience management. Refresh 19 features two days filled with inspiring sessions, technical hands-on workshops, networking and a whole lot of fun! This time, engage in sessions about latest trends and best practices in helpdesk/customer support, CX management, IT service desk management and more.
The 5+ tracks to choose from, will focus on organizational transformation and acquiring practical knowledge on how to make your teams more productive and efficient.
The conference focuses on delivering WOW experiences and enhancing customer journey, because after all itâ€™s the experience that matters!
Join us on April 24-25 at the Tobacco Dock in London, for an experience of a lifetime, as we explore the art of customer engagement and experience management.
Gather the latest insights
Keep yourself updated with the latest customer engagement trends, product features, and hacks, to build a unique journey with your customers and retain them. Attend hands-on workshops and set up one-on-one sessions with our product experts.
Refresh 19 is the perfect opportunity to network with inspiring minds and build connections. With over 60 influential speakers and 500+ customers and partners, what better occasion to update and strengthen your contact base?
Get Freshworks certified
Become a Freshworks certified professional through our various product learning sessions, practical how-to’s and real-world solutions. Sharpen your skills, elevate your career, and climb your way up. Also get a chance to meet with our product managers and experts, for one-on-one deep learning sessions.
All aboard the Freshworks Experience Center
Check out our Freshworks Experience Center, which brings to you an arcade of entertainment, contests and interactive demos with our suite of products. Meet with Freshworks’ Marketplace and partners, and test drive the solutions and products that they have to offer. Learn how to extend the capabilities of our suite of products and extract the most value from them, using powerful integrations and apps.
What's a conference without a party?
Relax and hit refresh with us! Bring out your party hats and refill your glasses, as we celebrate with a cocktail party, British style! Mix, mingle, and move your feet for an experience that will blow your mind.
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TOBACCO DOCK, LONDON
Tobacco Quay, Wapping Ln, London E1W 2SF, United Kingdomview directions